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FAQs

Information You Need

What is your return policy?

All digital downloads are non-refundable.

How fast can I get the purchased design file?

Your files will be available to download once payment is confirmed.

In what form will I receive the designs?

The files come in zipped format and when you download the files you will need to unzip them on your computer, 
choose the size and extension you need for your embroidery machine.

Can I change the design?

No, you can't change the design, because it is copyrighted and all the rights belong to Krissta Simpson Designs ©.
If you need changes to it - such as resizing, or adding or removing parts - please ask me for help!

The final product can be stitched out and sold or given away as a gift.
You may not share, sell, give away or trade the digital download from Krissta Simpson Designs©.

Also you are not allowed to create mass products from them. If you want to produce in huge numbers, contact me for further information.

Can I sell the products decorated with embroidery based on your design?

Yes, certainly. 
Except if you would like to produce and sell in mass numbers.
In that case, you need to contact me to get the licence for your project.

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