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FAQs

Information You Need

What is your return policy?

All digital downloads are non-refundable.

How fast can I get the purchased design file?

Your files will be available to download once payment is confirmed.

In what form will I receive the designs?

The files come in zipped format and when you download the files you will need to unzip them on your computer, 
choose the size and extension you need for your embroidery machine.

Can I change the design?

No, you can't change the design, because it is copyrighted and all the rights belong to Krissta Simpson Designs ©.
If you need changes on it- as resizing, or adding or removing parts, you can ask me for doing it and I'm happy to help!

You can use my designs to stitching out and selling the final product or give away as a gift.
But you are not allowed to share, sell, give away or trade the digital download by Krissta Simpson Designs ©.

Also you are not allowed to create mass products from them, if you want to produce in huge numbers, contact me for further information.

Can I sell the products decorated with embroidery based on your design?

Yes, certainly. 
Except if you would like to produce and sell in mass numbers.
In that case, you need to contact me to get the licence for your project.